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All Reviews Rating

4.61

★★★★★

2,339 Reviews

Thanks for the great truck. And thank you Allen for setting us up with it!
Google asked me if I felt the same about this review and to update it. Gladly! We bought a new truck from Juan Sandoval @ Herb Easley, in 2020. We dont know anyone working there. We are an older couple and have bought numerous vehicles in our lifetime. Our experience with Juan is still the best vehicle purchase EVER! He has been there before, during and after the sale, with such kind, caring, informative and patient help. If you are reading reviews before you go vehicle shopping.. KNOW, for #1, no other dealership could match the price on the truck we bought from Herb Easley. For #2, if you want to make sure you have a pleasant experience please make sure and request Juan to be your salesman. He went above and beyond to take care of us, like he was taking care of his own grandparents. You won't be disappointed. NOW, let me tell you how awesome the service department is! We've been enjoying the lifetime $10 oil changes for 2 and 1/2 years now. The people in the service department, from the front to the mechanics, go above and beyond to take care of you. Everyone is ALWAYS super friendly, caring and nice. Besides loving those employees in service and those $10 oil changes, any other work we've had done there, the price has always been super reasonable and usually cheaper than other repair shops we've used, over the years. So, even if you haven't bought a vehicle from HE, and you need a service department you can trust and feel like you're, "in good hands", I'd recommend trying the service dept at HE.
Herb Easley worked with us and got us a good deal! Justin was very straightforward and BA was super accommodating. We appreciated our car buying experience.
Easy and painless ! Rocky and Joshua took care of me fast . I didn’t wait hours playing games . They took the time to listen to what I want and listened to me . They were beyond professional and accommodating.… More This was my fastest deal ever on new wheels for me . Go see them and you will leave with a smile . Thank you Rocky ( professional salesman ) and Joshua ( finance manager) , y’all two combined to make the best truck buying experience of my life .
Great Cars and trucks,Great Trucks.at Great Prices
Doing a great job. Addison is the man to see if I need any work needs to be done on my vehicles
I want to give a sincere, heartfelt thank you to Christie Cook and the Herb Easley service department!! When the water pump on my 2018 suburban gave out Christie and the crew took great care of me and got me back on the road quick enough to make my next gig in Lubbock. Thank you, thank you, thank you!!
Christie Cook kept me informed weekly of the progress or lack thereof. I never had to call to find out what was going on, and as soon as the parts came in, she let me know that, too. Upon completion, she made sure it was running properly, and had it detailed for me.
I went in with no money down and just my credit score, and Nick and Joseph were able to get me into a brand new Chevy Equinox with a decent car payment. They are well informed and are willing to work with what you have.
I came to herb Easley knowing exactly what I wanted - and that’s what they sold me. No pressure to upsale and they listened to what I wanted. I had the good luck to get to work with both Tanner and Kalen and they are phenomenal. Purchase was super easy and FAIR! Joseph was my finance guy and he was also fantastic . Got me a great rate with payments that worked for me. I’m exceptionally happy with my new trax and I 10/10 will recommend HE to everyone. Thanks guys!!!
Came all the way from north of Wisconsin Dylan and his team assured it would be a quick get in and get out process was out and about in less than a hour asked multiple questions they gave me a response to each… More and every single one with no hesitations i highly recommend for anyone in need of a vehicle to stop by and get your future vehicle here!!
Very pleased with everyone here Huge shoutout to Joseph,Justin,and lupe very nice people let them get you into a car today ! Nothing but love
Highly recommend ! Amazing customer service! Thank you to Lupe for the best deal on my car ! And shoutout to my friend Christian for the help !
For good and freindly service always looking for the best deals highly recommend
Jake and Derrick were great to work with. I live out of town and they answered all of my questions in a professional and timely manner over phone calls, texts and emails. Would definitely recommend working with them.
Had a great experience and Michael Miller took care of me. Finally got my dually. Will recommend HE to everybody. Thank you HE
Grand daughter got her car done cheaper than the people who took over Patterson's and they return our calls.
We are extremely pleased with the phenomenal service team at Herb Easley! While traveling through Texas on vacation we had issues with our Dodge Challenger. Luckily we broke down right across the street. We saw the lights come on in the service center and walked over. Both folks at the desk were so helpful and pleasant. The service tech checked… More the car out and fortunately the required fix was same day. Thanks to their prompt and efficient attention we are able to continue on our journey! The parts manager even entertained us with his football stories. Funny that he is from New Orleans (so are WE!!). Just really nice folks!
The bill was a bit on the expensive side but the car is running as usual. However, I am accustomed to getting a loaner vehicle when the repair(s) can be accomplished in one day. Not an option at HE Volkswagen, unfortunately.
Staff was very nice!!! loved them:)

Website Rating

The sales process was so easy.

Google Rating

4.30

★★★★☆

711 Reviews

Google asked me if I felt the same about this review and to update it. Gladly! We bought a new truck from Juan Sandoval @ Herb Easley, in 2020. We dont know anyone working there. We are an older couple and have bought numerous vehicles in our lifetime. Our experience with Juan is still the best vehicle purchase EVER! He has been there before, during and after the sale, with such kind, caring, informative and patient help. If you are reading reviews before you go vehicle shopping.. KNOW, for #1, no other dealership could match the price on the truck we bought from Herb Easley. For #2, if you want to make sure you have a pleasant experience please make sure and request Juan to be your salesman. He went above and beyond to take care of us, like he was taking care of his own grandparents. You won't be disappointed. NOW, let me tell you how awesome the service department is! We've been enjoying the lifetime $10 oil changes for 2 and 1/2 years now. The people in the service department, from the front to the mechanics, go above and beyond to take care of you. Everyone is ALWAYS super friendly, caring and nice. Besides loving those employees in service and those $10 oil changes, any other work we've had done there, the price has always been super reasonable and usually cheaper than other repair shops we've used, over the years. So, even if you haven't bought a vehicle from HE, and you need a service department you can trust and feel like you're, "in good hands", I'd recommend trying the service dept at HE.
Herb Easley worked with us and got us a good deal! Justin was very straightforward and BA was super accommodating. We appreciated our car buying experience.
Great Cars and trucks,Great Trucks.at Great Prices
Doing a great job. Addison is the man to see if I need any work needs to be done on my vehicles
I want to give a sincere, heartfelt thank you to Christie Cook and the Herb Easley service department!! When the water pump on my 2018 suburban gave out Christie and the crew took great care of me and got me back on the road quick enough to make my next gig in Lubbock. Thank you, thank you, thank you!!
Christie Cook kept me informed weekly of the progress or lack thereof. I never had to call to find out what was going on, and as soon as the parts came in, she let me know that, too. Upon completion, she made sure it was running properly, and had it detailed for me.
I came to herb Easley knowing exactly what I wanted - and that’s what they sold me. No pressure to upsale and they listened to what I wanted. I had the good luck to get to work with both Tanner and Kalen and they are phenomenal. Purchase was super easy and FAIR! Joseph was my finance guy and he was also fantastic . Got me a great rate with payments that worked for me. I’m exceptionally happy with my new trax and I 10/10 will recommend HE to everyone. Thanks guys!!!
For good and freindly service always looking for the best deals highly recommend
Jake and Derrick were great to work with. I live out of town and they answered all of my questions in a professional and timely manner over phone calls, texts and emails. Would definitely recommend working with them.
Had a great experience and Michael Miller took care of me. Finally got my dually. Will recommend HE to everybody. Thank you HE
Grand daughter got her car done cheaper than the people who took over Patterson's and they return our calls.
The bill was a bit on the expensive side but the car is running as usual. However, I am accustomed to getting a loaner vehicle when the repair(s) can be accomplished in one day. Not an option at HE Volkswagen, unfortunately.
Staff was very nice!!! loved them:)
Only got oil change this time. Looking at getting transmission flush next. Very friendly and informative. Would highly recommend to others.
Johnny is the realest. He really knows his stuff. He def hooked it up.
I love looking at all the cars and the salesman is nice. And if you decide to get a car from there ask for Lupe and tell him David sent you
The Herb Easly body shop has been exceptional over the past 6 years. I have had my challenges with the service department and dealership but the bodyshop staff: ABSOLUTELY AWESOME FOLKS! Great work, good return time, professional and very reasonable.
Quick service, friendly and courteous.
Felt at ease with John. Answered all my questions and was very patient with me. Will definitely refer family and friends to him.
Great customer service! John was very knowledgeable and eager to help. One of the best experiences I've had at a dealership.

Facebook Rating

4.30

★★★★☆

333 Reviews

Thanks for the great truck. And thank you Allen for setting us up with it!
Easy and painless ! Rocky and Joshua took care of me fast . I didn’t wait hours playing games . They took the time to listen to what I want and listened to me . They were beyond professional and accommodating.… More This was my fastest deal ever on new wheels for me . Go see them and you will leave with a smile . Thank you Rocky ( professional salesman ) and Joshua ( finance manager) , y’all two combined to make the best truck buying experience of my life .
I went in with no money down and just my credit score, and Nick and Joseph were able to get me into a brand new Chevy Equinox with a decent car payment. They are well informed and are willing to work with what you have.
Came all the way from north of Wisconsin Dylan and his team assured it would be a quick get in and get out process was out and about in less than a hour asked multiple questions they gave me a response to each… More and every single one with no hesitations i highly recommend for anyone in need of a vehicle to stop by and get your future vehicle here!!
Very pleased with everyone here Huge shoutout to Joseph,Justin,and lupe very nice people let them get you into a car today ! Nothing but love
Highly recommend ! Amazing customer service! Thank you to Lupe for the best deal on my car ! And shoutout to my friend Christian for the help !
We are extremely pleased with the phenomenal service team at Herb Easley! While traveling through Texas on vacation we had issues with our Dodge Challenger. Luckily we broke down right across the street. We saw the lights come on in the service center and walked over. Both folks at the desk were so helpful and pleasant. The service tech checked… More the car out and fortunately the required fix was same day. Thanks to their prompt and efficient attention we are able to continue on our journey! The parts manager even entertained us with his football stories. Funny that he is from New Orleans (so are WE!!). Just really nice folks!
Morgan Powers and the team there are the best! They go beyond for their customers to make sure they get the best deal! Would not shop anywhere else!
bought a bike off them. did a good job with everything. and will do what they need to do.
I'm so greatful with the help of Dr Adazal who finally brought back my boyfriend who was brainwashed and have been in love with this woman who brainwashed him for 2year. I can't stop sharing the good work of Dr adazal You can reach him out via his Email: [email protected]
From the moment I arrived I was treated fantastically by Tanner, Mark, Joseph, and Morgan. From sales through finance, all the way to the walk thru of our new Equinox .. the entire staff was knowledgeable,… More friendly, helpful and willing to work with us every step of the way! Thank you staff of Herb Easley! Looking forward to those free car washes ????
Kalen is very friendly and knowledgeable!
This is the second vehicle I have bought from Herb Easley. Beau, Michael and Joseph do an awesome job. Definitely going with them for any future vehicles.
This is my second vehicle I have purchased from herb Easley! Derek & Jake made sure it was a smooth process super happy!! ??????
Great people great prices
We had the best experience on 08/27/2022 with everyone we dealt with at HE, especially Jimmy Gordon & Kalen Goldberg!!!! I definitely will highly recommend y'all.
I have purchased 3 vehicles in total from Herb Easley, each time was a great experience! My most recent was a 2023 Tahoe. I’ll definitely be going back ??
Recently went back to Herb Easley Volkswagen. Of course I went to see John. I’m so glad I did. He worked so hard with numbers to find something I loved. He was so friendly and helpful. Him, Jack, and Joseph were all so kind. Thank you guys so much for all your help. I love my new Mazda CX-5
Jimmy Gordon was fantastic getting us in our Chevy Silverado!!! Thank you for even coming in on your day off to finish with us, Jimmy!!!
Very good customer service. They took care of us from start to finish.
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